Registration

Vivaro login: signing in and restoring access

One Vivaro account opens every section of the platform: casino and slots, live games, sports and poker. You log in with the e-mail or phone number used at registration, and it works the same way in the browser and in the mobile app – your profile, balance, transaction history and active bonuses are shared everywhere. This page covers everything about accessing your profile: how to log in, what to do if you forget your password, why login sometimes fails, how to protect your account and why verification is needed.

How to log in

The steps are the same on every device and take less than a minute.

  1. Click “Login”. The login button is at the top of the website and on the app’s home screen.
  2. Enter your username. This is the e-mail or phone number you registered with.
  3. Enter your password. Letter case and keyboard layout matter.
  4. Confirm the login. If extra protection is enabled, enter the code you receive.
  5. Check your balance. After logging in you can access the cashier, bonuses and history – see the betting hub.

What you need to log in

A short list of everything requested when accessing your profile.

RequirementExplanation
UsernameThe e-mail or phone number used at registration
PasswordCase-sensitive; ideally at least 8 characters
Confirmation codeIf two-factor protection is on or you are logging in from a new device
Age18 or older – confirmed during verification
One accountOne profile per player – duplicate accounts are blocked

Restoring access

You can reset your password yourself using the contact linked to your account.

  1. Click “Forgot password”. The link is below the login form.
  2. Enter your e-mail or phone. Use the same one you registered with.
  3. Get the code or link. Check your inbox, including the spam folder.
  4. Set a new password. Choose a combination you do not use on other sites.
  5. Log in again. If the message does not arrive, contact support – it is available around the clock.

Why login fails

Most situations can be sorted out without contacting support.

CauseFix
Wrong passwordCheck keyboard layout, Caps Lock and extra spaces; if in doubt, reset the password
Different usernameTry your other contact – e-mail instead of phone or vice versa
Code does not arriveCheck your signal and spam folder, then request the code again after a minute
Outdated browser cacheClear the cache or open the site in a private window
Time-out or self-exclusion is activeAccess returns when the period ends – see responsible gaming
Account restrictedWrite to support – they will explain the reason and how to lift the restriction

Account verification

Verification is a one-time process that confirms the account holder’s age and identity. It is best to complete it right after registering rather than when you make your first withdrawal request – that way your money is paid out without waiting. Usually you need an identity document, and sometimes proof of address or of your payment method. Photos must be legible with no cropped edges – this is the most common reason for a repeat request. Data is transmitted in encrypted form, and how it is handled is described in the privacy policy. One important rule: the name on your account, your document and your payment method must match, otherwise the withdrawal will not go through.

Frequently asked questions

QuestionAnswer
Do I need separate logins for casino and sports?No, one account opens every section of the platform.
Can I play without logging in?Some games open in demo mode, but real-money bets require logging in.
How do I change my password?In your profile settings or by restoring access via e-mail or phone.
Can I change my e-mail or phone number?Yes, through support with identity confirmation – this protects against account takeover.
What if my account has been hacked?Change your password immediately and contact support to freeze activity on the account.
Can I have two accounts?No. Duplicate accounts break the rules and are blocked, and any bonuses on them are cancelled.
Can I log in on several devices?Yes: your profile and balance are shared between the website and the app.
How do I delete my account?Contact support. If your goal is to limit your play, self-exclusion is the right tool.

How to protect your profile

An account with money in it deserves the same care as a banking app.

  • A unique password for this site only, at least eight characters long.
  • Two-factor login confirmation, if available in settings.
  • Never share your password or message codes – support will never ask for them.
  • Do not log in from other people’s devices or on open Wi-Fi networks.

What is available after login

Your profile is not just games – it is where you manage your money and limits.

  • Cashier: deposits and withdrawal requests via Visa, Mastercard, Bitcoin, USDT.
  • Bonuses and code entry – see promo codes.
  • Transaction and bet history to keep your budget in check.
  • Limits, time-out and self-exclusion, plus general platform information on About Us.

Quick links: Home · Slots · Sports · Poker · Demo · Bets · How to Play · App · Promo Code · Responsible Gaming

18+. Play responsibly. Gambling is entertainment, not a way to make money.